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Terms and Conditions

Welcome to OTS World Robotics & Prayog World. By accessing or using our website, services, products, and training programs, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

  1. General Use
    By using our website and services, you confirm that you are at least 18 years old or accessing under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
  2. Products and Services
    We provide robotics accessories, engineering project kits, modules, IoT devices, and training services. All products are subject to availability. We reserve the right to modify, discontinue, or update any product or service without prior notice.
  3. Pricing and Payments
    All prices are listed in INR and may change without notice. We strive to ensure accurate pricing, but errors may occur. In such cases, we reserve the right to cancel or refuse any order placed at an incorrect price. Payments must be completed before order processing.
  4. Shipping and Delivery
    We aim to process and ship orders promptly. Delivery timelines may vary depending on location and courier services. We are not responsible for delays caused by third-party logistics providers.
  5. Returns and Refunds
    Returns are accepted only for defective or damaged products reported within 48 hours of delivery. The product must be unused and in its original packaging. Refunds or replacements will be processed after verification.
  6. Intellectual Property
    All content on this website, including text, images, logos, and designs, is the property of OTS World Robotics & Prayog World. Unauthorized use, reproduction, or distribution is strictly prohibited.
  7. User Responsibilities
    Users must provide accurate information while placing orders or submitting forms. Any misuse, fraudulent activity, or attempt to harm the platform may result in termination of access and legal action.
  8. Training and Projects
    We provide guidance and support for engineering projects and training. However, the final implementation, usage, and results depend on the user. We are not liable for any misuse or failure of projects developed using our materials.
  9. Limitation of Liability
    We are not liable for any direct, indirect, or incidental damages arising from the use of our products, services, or website. All products are used at the user’s own risk.
  10. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
  11. Privacy
    Any personal information shared with us will be handled responsibly and will not be sold to third parties. Information is used only for order processing, communication, and service improvement.
  12. Changes to Terms
    We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
  13. Governing Law
    These terms and conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Ranchi, Jharkhand.
  14. Contact Information
    For any questions or concerns regarding these terms, you may contact us at rjroy8@gmail.com or call +91 9471120678.

By using our website and services, you agree to these terms and conditions.