Warranty claim

Tell us what went wrong and share your purchase details. OTS WORLD reviews each claim against the warranty terms and your purchase record.

Your details

Name

Phone

Email (optional)

City (optional)

Product & purchase

Serial number (optional)

Purchase date (optional)

Invoice / order reference

Installation location (optional)

For a warranty claim please give at least one of: purchase date, invoice/order reference or serial number.

The problem

Issue type

What is happening?

What have you already tried? (optional)

Photos or documents (optional)

Up to 5 files (PDF, JPG, PNG or WebP, 8 MB each). Only OTS WORLD staff can see them.

Add files

How should we contact you?

Preferred contact method (optional)

Best time to reach you (optional)